Help & Feedback

Find a quick answer below, or send us a bug report or a suggestion — we read everything.

Frequently asked questions

How do I recover my account on a new phone? +

Link your account to an email, Apple or Google from the game (Settings → Account). You can then sign in on any device and get your progress and friends back.

How do I delete my account? +

In the game: Settings → Account → Delete my account. Full procedure and what gets deleted: https://id.cawapp.com/account/delete-instructions

I bought Premium — how do I restore it? +

Purchases are tied to your Apple or Google account. Reinstall the game and tap “Restore purchases”, or sign in with the same store account.

Why did the leaderboard reset? +

The monthly leaderboard resets every month — this is normal. The all-time leaderboard never resets.

How do I add a friend? +

Share your friend code (shown in the game) or enter a friend’s code. Codes are not case-sensitive and the dash is optional.

Send us a message

A bug, an idea or a question? Tell us here.

Enjoying the game? Leave us a review on the store ⭐